SmartyGrants
All Systems Operational

About This Site

This page will tell you whether all of the SmartyGrants systems are humming along nicely, or whether there are any incidents which might affect your access to SmartyGrants. Notice of regular patch release and maintenance events are also provided through this site and you can subscribe to these updates using the subscribe button at the top of the page.

The SmartyGrants response time is also shown below and is measured in milliseconds. Our typical response time is less than 100ms, with occasional spikes now and then.

Applicant Sites   ? Operational
Manage Site   ? Operational
Help Site   ? Operational
Reports   ? Operational
Search   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SmartyGrants Response Time
Fetching
Past Incidents
Sep 19, 2018

No incidents reported today.

Sep 18, 2018
Resolved - This issue was resolved on 6 September. We continued to monitor, there have been no ongoing issues and this is now resolved.
Sep 18, 10:24 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 17:34 AEST
Investigating - We are currently investigating reported issues in relation to some system slowness. Specifically some users may experience issues with ‘Reviewing and Applying’ changes to a form that already has received submissions and downloading a snapshot report. We are working towards resolving the issue.
Sep 6, 10:32 AEST
Sep 17, 2018
Completed - The scheduled maintenance has been completed.
Sep 17, 21:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 AEST
Scheduled - SmartyGrants staff have scheduled a patch to be released at the time noted above, during which the system will not be available. You will receive a further notification advising when this has been completed.

The following improvements to the grant MANAGE site are introduced with this release:
- You can now reactive tasks after they've been deactivated.
- "Application Number" and "Applicant" filters are now combined into one "Application" filter on the Task Details and My Tasks pages.
- Performance optimisation of Task Details page.
- User audit history is now working as expected.
- Empty or missing Project Title standard field will no longer show as "undefined" when selecting an application for a task.
- Bulk exporting contacts is now working as expected.

There are no improvements to the grant APPLICANT site introduced with this release.
Sep 17, 18:26 AEST
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 AEST
Scheduled - SmartyGrants system maintenance has been scheduled for 12:00am - 1:00am AEST on Wednesday September 12.  During this time, reporting and search features are expected to be unavailable for approximately 10-20 minutes. You will receive a further notification advising when work has been completed.
Sep 11, 14:18 AEST
Sep 11, 2018

No incidents reported.

Sep 10, 2018
Completed - The scheduled maintenance has been completed.
Sep 10, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 15:30 AEST
Scheduled - SmartyGrants staff have scheduled a patch to be released at the time noted above.

You will be able to continue using SmartyGrants during this time, and if you see a message advising the system is unavailable, simply refresh your browser and carry on as normal.

The following improvements to the grant MANAGE site are introduced with this release:
-"Application filter" on the Task Details page, now allows users to filter based on applicant or project title.
-Performance optimisation of contact history page.

There are no improvements to the grant APPLICANT site introduced with this release.
Sep 10, 14:36 AEST
Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018
Completed - The scheduled maintenance has been completed.
Sep 6, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 16:00 AEST
Scheduled - SmartyGrants staff have scheduled a patch to be released at the time noted above.

You will be able to continue using SmartyGrants during this time, and if you see a message advising the system is unavailable, simply refresh your browser and carry on as normal.

The following improvements to the grant MANAGE site are introduced with this release:
- Rich text editor is now working as expected when editing confirmation email.
- Performance optimisation for 'Review and Apply' functionality.
- Performance optimisation for generating snapshot reports.

There are no improvements to the grant APPLICANT site introduced with this release.
Sep 6, 14:59 AEST
Sep 5, 2018

No incidents reported.