SmartyGrants
All Systems Operational

About This Site

This page will tell you whether all of the SmartyGrants systems are humming along nicely, or whether there are any incidents which might affect your access to SmartyGrants. Notice of regular patch release and maintenance events are also provided through this site and you can subscribe to these updates using the subscribe button at the top of the page.

The SmartyGrants response time is also shown below and is measured in milliseconds. Our typical response time is less than 100ms, with occasional spikes now and then.

Applicant Sites   ? Operational
Manage Site   ? Operational
Help Site   ? Operational
Reports   ? Operational
Search   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SmartyGrants Response Time
Fetching
Past Incidents
May 28, 2018

No incidents reported today.

May 27, 2018

No incidents reported.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018
Completed - The scheduled maintenance has been completed.
May 24, 15:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:30 AEST
Scheduled - SmartyGrants staff have scheduled a patch to be released at the time noted above.

You will be able to continue using SmartyGrants during this time, and if you see a message advising the system is unavailable, simply refresh your browser and carry on as normal.

The following improvements to the grant MANAGE site are introduced with this release:
- "Can't find my address" feature on the single line address question has been improved to be more intuitive.
- Bulk adding a form with selected "send notification email" option will now create file notes on contacts that were affected.
- API keys are now displayed under Settings and only visible to Administrators.

The following improvements to the grant APPLICANT site are introduced with this release:
- "Can't find my address" feature on the single line address question has been improved to be more intuitive.
May 24, 13:21 AEST
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018
Completed - The scheduled maintenance has been completed.
May 15, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 18:31 AEST
Scheduled - The following improvements to the grant MANAGE site are introduced with this release:
- Budgets linked to programs: This feature allows administrators to link budgets to specific program/s. This will limit what budgets are available for selection when allocating funds to an application, and will allow program specific users to see a funding overview for their program/s.
- Financial delegation for payment approvals: This feature enables administrators to set a financial limit for each user on payments they can approve.
- Media export: A new export type will be available for media files attached to applications, either as a bulk action export, or separately from the export button for each application on the files tab.
- History - contact type: The contact type will be listed for payees on the history tab when updating a decision.
- From now on, whenever SmartyGrants team has planned a system outage a user notification will appear at the top of the screen 60 minutes prior to the outage.
- The form editor now correctly handles questions that have an empty string as question text, instead of showing the word "null".
- Revised Trial Terms of Service document has been uploaded onto the SmartyGrants website.

The following improvements to the grant APPLICANT site are introduced with this release:
- From now on, whenever SmartyGrants team has planned a system outage a user notification will appear at the top of the screen 60 minutes prior to the outage.
- Deleting a row with multiple file attachments form a grid will no longer cause an error.
- Form names are now being correctly word-wrapped in a PDFs.
- For NZ accounts using the single line address question, when applicants select "Can't find my address" they will now see fields that are more relevant to them.
May 15, 17:13 AEST
May 14, 2018

No incidents reported.